Delete your Tunsource account

You can delete your Tunsource account and its data at any time, except while a paid managed-ads campaign is still running (see below). Deletion is permanent and can't be undone.

How to delete it

1. In the app: open Tunsource, go to Account, tap Delete account, type DELETE and confirm.
2. On the website: sign in at www.tunsource.com, open your account page and choose Delete account.
3. By email: if you can't sign in, email support@tunsource.com from the address on your account and ask us to delete it. We confirm by email and delete it within 30 days.

What is deleted

• Your profile and sign-in (email address, sign-in method)
• All campaigns, ad copy, video scripts and product photos
• Your saved brands
• Your plan and usage history (campaigns, images and audits used)
• Unpaid managed-ad orders (any open checkout link is closed first) and their activity log
• On paid managed-ad orders: your email, brief, landing page, chosen creatives and notes

Deletion happens straight away when you use the app or website.

What is kept

Records of past payments (date, amount, currency, plan and the payment provider's reference) are kept, no longer linked to you, for as long as tax and accounting law requires. For paid managed-ad orders this also includes the fee, budget, ad spend, refunds, target country and the ad platform account and campaign IDs. Reports you sent about AI output are kept without your name.

While a paid managed-ads campaign is still running (paid, in review or live), the account can't be deleted yet: ask us to stop and refund it first, or wait until it ends.

Subscriptions

App Store and Google Play subscriptions are billed by Apple or Google. Deleting your account does not cancel them: cancel yours in your device's subscription settings so you aren't charged again.